my pc install ee 5.x , normally when booting the device there would be the login and I just enter 6 digits number then OS boot. but now there is no login for me to enter the 6 digits number, it's just black and blank screen.
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I use tool to recover file "EaseUS" and I got the folder like this. Do you have any idea about this ?. Is it because the EEPC MBR was corrupted ?. I already asked IT but they said they did not have SDB file or keys file.
could you give me an example of the SDB file ?. So, I can guide my IT team to look into their database information. Is it a file in XML format ? Or it is a group of file. Is it a plain text or it is encrypted file ? If it's possible please send the example file to my email address here firstname.lastname@example.org
The SDB file is created from the SafeBoot Administration Console of your company - it doesn't exist as a file until they create it. It's binary data. It's unique to your machine, no other SDB file will work.
Ok I will try to tell them to create one for my machine. thanks you very much for your information.
You might want to ask them if they had already created one.