Specs are as follows:
Windows Server 2008 Enterprise R2 server with SP1
ePolicy Orchestrator 5.1
Test laptops are Dell E4300 Latitude laptops with Windows 7 Enterprise with SP1
Laptops use our standard image
I have been able to reproduce 6 times now the following:
Add the laptop to my EPO 5.1 server
Push McAfee Agent 4.8 to my laptop
Add a user account
Run a task to push the encryption agent and encryption software
Once that task is done, I get a reboot prompt from the McAfee software
After the reboot, I get back to my desktop and open the status window for the McAfee client
As soon as I see the the C drive shows Decrypted, I see the dialog box from windows stating that Windows is scheduled to shutdown
We have no policies or GPOs in place within our domain to auto-shutdown or logoff a client computer. I also have not set any login hours within my policy for the user account on my EPO server. I believe that something within the encryption product is causing this behavior. I am unable to put my finger on what this might be. Has anyone else noticed this behavior at all?
I have seen something similar with EEPC 5.2.4 and 5.2.12 locking Windows once the encryption process begins. It wasn't a show stopper, so I didn't really spend much time researching it.
See the screenshots:
Do you have "Enable Pre-Boot Smart Check (BIOS based systems only)" enabled in the product settings under Encryption Providers? I think that was causing extra reboots for us when we were testing 7.0.1. I haven't had time to go in and verify it but I was disappointed that enabling that options kicked off a short shutdown timer and you coudln't configure it at all (allow delay, etc.)
I just checked and I do have that option enabled! I've turned it off and will test. Thank you for that reply! I will report back and let you know. I am using DE7.1 now and I couldn't imagine what would be causing the two minute warning message.
So, that didn't work. However, I noticed something called Force System Restart Once Activation Completes. I am going to try that on another client I have. Maybe that is the setting that has to be unchecked. Not sure if that is the 2 min thing or if that is the initial reboot after installing the encryption software and agent. I'll report back again when I have more info.
So, unchecking the box for Force Restart Once Activation Completes is the magical setting! I just started an encryption and now 2 min warning! Glad that is solved now. Thank you again for the suggestion mnovelle. Much appreciated.
Thanks for doing the testing on 7.1. That's good info to know!
Also, for the future, I think this might get better visibility in the ePO managed section of the forum: https://community.mcafee.com/community/business/data/epoenc
Good luck with your rollout. We're about to start putting new clients on 7.x. We've been on 5.2.11 up until now.