One of the systems running EEM 5.1.7 is showing strange (crypted) output of:
It looks as:
and then gets an error:
runtime error R6002
- floating point not loaded
Is there any known reason for this behavior?
I expect the user is corrupted?
What happens if you view the same data in EEM?
User is fine, I spoke with him
In EEM I also see some giberish in User Object SSO Details.
It is not one user, but many.
We do not use SSO.
As you see sbadmcl abbends with error. That's also not good.
nope. Crashing is never good.
First thing to do of course is to upgrade to something fairly current - 5.1 is not maintained or supported any more unfortunately.
Why do you say that? 5.2.x has been out for the best part of a year now, and McAfee only support the current, plus previous version of a product generally anyway?
You would not expect us to produce patches for 5.1 at this stage would you, especially if the problem was already fixed in 5.2.x?
I didn't say I knew it was fixed, I said first thing to try is the current version as 5.1 is not maintained...
AFAIK this problem has never been reported, it's not listed in the KB anyway.
You are right - I just speculate that maybe one of the myriad of changes we've implemented in the past year might have resolved it, but I also point out that you're going to have to update anyway if you want it resolved, because there's not much chance we would fix it in the version you are using.
So, throw up a test 5.2.5 EEM and see if you get the same problem - if so, you can log a ticket for it, if not, you know what the solution is.
If you try to log a ticket for it as is, all you'll get is a response to try the latest version unless you can give a process to reproduce it on a clean environment. I don't get the same problem, and as I can't find a ticket for it in the system, it would seem no one else is experiencing it either?
I have 5.1.7 here and it works fine, so without knowing how you got in this situation, speculation is all we have.