Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

User entries stopping being recorded in Audit log

we are using 5.2.1 about 10% into a rollout of 3,500 devices

I've been finding a number of users whos entries are not appearing in audit logs, or rather they stop appearing.

If I look at an audit entry of a device I see the expected

08/12/2009 15:07:54,0x02000001,"user.name2" (ID=0000028a\Type=00000001),Logon attempt

08/12/2009 15:07:54,0x04000001,"user.name2" (ID=0000028a\Type=00000001),Logon successful

with the odd

14/12/2009 09:07:06,0x01000014,N/A,Check for configuration updates

then all of a sudden I only see

30/12/2009 11:23:13,0x01000014,N/A,Check for configuration updates

01/01/2010 19:14:17,0x01000014,N/A,Check for configuration updates

03/01/2010 19:41:56,0x01000014,N/A,Check for configuration updates

04/01/2010 11:11:54,0x01000014,N/A,Check for configuration updates

08/01/2010 09:12:06,0x01000014,N/A,Check for configuration updates

08/01/2010 09:26:46,0x01000014,N/A,Check for configuration updates

10/01/2010 20:51:51,0x01000014,N/A,Check for configuration updates

11/01/2010 10:25:17,0x01000014,N/A,Check for configuration updates

looking at the users log (generally I only have one user logging onto a device) I see the log on entries mirrored as per the device log then the log has no more entries once the device log changes to the above

however I know the users are logging on and restarting, etc

What is going on?

1 Reply
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: User entries stopping being recorded in Audit log

any errors in the client log? Perhaps the audit file for the user has been corrupted somehow?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community