cancel
Showing results for 
Search instead for 
Did you mean: 
mkr09
Level 7
Report Inappropriate Content
Message 1 of 10

Upgrading client files

Jump to solution

Hi All,

Have read the documentation on this but its not expalined very well.

Upgraded server from 5.1.9 to 5.2.3 - No issues and server tells me its on new version

now want to upgrade client files from 5.1.9 ro 5.2.3 and create new install set for new files

As I understand it I create a new file group and tell the group (content) its type is client files

then import the files set by selecting sbclientfileset.ini.  I can only find one in the root of the C:\Program Files\McAfee\Endpoint Encryption Manager

so after doing that when I look at the status on the client it still says the client is 5.1.9

where am I going wrong?

thanks

1 Solution

Accepted Solutions

Re: Upgrading client files

Jump to solution

In EEM go to your System tab, right-click on Endpoint Encryption File Groups and do Update File Groups

9 Replies

Re: Upgrading client files

Jump to solution

On your server, did you also install EEPC software? I know that you upgraded to 5.2.3 installing EEM, but now there are two components: EEM and EEPC.

EEPC should create new client file-set.

mkr09
Level 7
Report Inappropriate Content
Message 3 of 10

Re: Upgrading client files

Jump to solution

Thanks I have just installed that but can not see any new file set marked eepc52?

Re: Upgrading client files

Jump to solution

In EEM go to your System tab, right-click on Endpoint Encryption File Groups and do Update File Groups

Highlighted

Re: Upgrading client files

Jump to solution

ah beat me to it

Re: Upgrading client files

Jump to solution

i must have been seconds late in hitting submit, at least we are all in agreement.

Re: Upgrading client files

Jump to solution

If you run the update file groups by  right clicking "Endpoint Encryption File Groups" it will add any new file groups created by the upgrade.

Then the Client Files will show up under EEPC52: Endpoint Encryption 5.x.x Client Files

Re: Upgrading client files

Jump to solution

You should see:

"EEPC52: Endpoint Encryption 5.2.3 Client Files"

mkr09
Level 7
Report Inappropriate Content
Message 9 of 10

Re: Upgrading client files

Jump to solution

Thank you all

mkr09
Level 7
Report Inappropriate Content
Message 10 of 10

Re: Upgrading client files

Jump to solution

ok I had not done the update group part - thanks sorted

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community