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Unknown User under Windows 7


I have upgraded my EEM to 5.2.6 version. The problem is, when encrypted laptop is in sleep mode and I want to wake it up, I get an error. On Windows XP is 0xe0050020 error (Unable to open the client database store) and on Windows 7 0xe0010020 (Unknown User). When the error shows, I press OK button, do CTRL+ALT+DEL, write password again and . . everything works fine. User is on Paswword Only, so I think it's not problems with drivers.

Message was edited by: szczotkap on 2/18/11 8:18:16 AM CST
2 Replies

Unknown User under Windows 7

Do you use EEPC SSO feature?

Unknown User under Windows 7

Yes. I use SSO on Windows. But even SSO is off the error appears.

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