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Two user accounts Deleted Version 5.2.9 EEPC

Hello All,

We are currently facing an issue were two user accounts have been deleted from the server. The fact is that we are not aware of the role of the deleted user accounts. The issue that we are currently facing is:

  • The deleted user accounts do not reflect under deleted user accounts
  • When we perform a search on the Server, we do not see the user accounts
  • When we try to create the user accounts we get an error: "Unable to create the user as the user account exists.

Has any one faced this issue and what would be the best option to restore the user accounts. Any information on this issue would be valuable.

Thanks & Regards,