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Level 7

System tray missing synchronise option

Hi All, Im hoping someone may know the answer to this question, Im in the process of building a new server with version of EEM, the previous version we were running and still are is version but this was known as Safeboot, prior to the change of name.

I have carried out the process of creating and importing the database etc, and this works fine for anynew machines being added to the server without any version of Safeboot on, but when we try and upgrade any existing machines we are then stuck with the issue where the system tray Icon only appears to have 1 option this being Send support information.

Has anyone experienced this before at all ?

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Level 21

Re: System tray missing synchronise option

How are you upgrading the old machines?

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