I have a 2003 server encrypted with SB 4.1 (this was done years ago). Recently, SP2 was installed. After the server was rebooted, SB PBA comes up. The user logged onto SB. After logging on, this message comes up:
Windows could not start because the following file is missing or corrupt: System32\drivers\safeboot.sys You can attempt to repair this file by starting windows setup using the original setup cd-rom. Select "R"at first screen to start repair.
I'm not very familiar with SB 4.1. Should I just remove SB? Will windows operate normally once I remove SB? Is there another solution?
2. call your IT department and get them to resolve this.
No, you can't repair the machine - it's encrypted. Your repair CD won't work.
The problem is someone/thing removed safeboot.sys from the system32/drivers directory - it's essential. Unfortunately all the clever repair software does not support 4.1 (that version is at least 5 years old) - your only option is to do a disaster recovery decrypt of the drive, then do something sneaky like rename serial.sys to safeboot.sys to get the machine to boot again.