I have a vendor in to help us set up user groups and install sets for our laptops. He created a tablet group and added all users who will use tablets. He also added an account called administrator. Our IT department will use that account to log on to the difference encrypted machines. An install set was then created and used to install endpoint encryption on the tablets.
Now I want to create a new group called sales laptops. I also want to add the account named administrator to it.
From what i can see you cannot have the same users added to different groups. Is this true? If you can add the same users to different groups how can I do it?
I am new to endpoint and im sure this is a very simple fundamental question.
Training is a good idea and we got it but it was the vendor who added administrator account to the user group and didnt explain the user concept very well. Ive actually spent a week trying to ask them these questions but they have not gotten back to me.
Thanks for your advice, Ill ditch the account named administrator.
Im still unsure as to how to create a single account that we can use in the IT department that can log on to all the different machines in the different groups.