Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 1

Safeboot ver 5.1.2 - Laptop hangs after safeboot user login with usb etoken card


In my company, we are using safeboot version 5.1.2. We noticed that in the IBM Thinkpad T400 laptops, when safeboot user try to login with etoken usb card (Alddin eToken NG-OTP), it hangs with a black after reading credentials from etoken and just before booting windows XP.
This hapens sometime in other laptops such as Lenovo 300 N200, but we managed to fix this by disabling "USB legacy support" in Bios. But with IBM thinkpad T400 laptops this is not possible.

We will apreciate any help.

Thank you very much,
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community