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laba_m
Level 7
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Message 1 of 11

Safeboot encrypted machine's C drive formatted.

Hi,

In one of the Senior manager's laptop which is safeboot encryption software enabled C drive is formatted, in this situtation how can we recover the critical data in other drives.

this is an urgent so please help anyone

Regards,

Bala

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rbdudani
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Message 2 of 11

Re: Safeboot encrypted machine's C drive formatted.

you will require below things...

1. Safetech or wintech (supported version of client)

2. SDB file from server (Export configuration)

3. Part info


once you have those details. you can force decrypt the HDD and get the DATa. (make clone image before doing any changes on original hdd)

if you have wintech than you can mount the drives once you are authorised and authenticated.

Re: Safeboot encrypted machine's C drive formatted.

Almost the same way as if there would be no encryption on it. How would you pursue data recovery in that case?

Decryption success depends if formatting occured within running OS with EEPC active on it, or from OS that had no EEPC client. That situation can occur easily if PC was booted from CD or if hard disk was moved to another machine.

Reliable Contributor SafeBoot
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Message 4 of 11

Re: Safeboot encrypted machine's C drive formatted.

not sure your post makes any sense Peter

if the C drive was formatted, all the other drives will be fine - just force decypt them as the post above says, or use WinTech on WinPE/BartPE to mount them and copy the data off. There's amost zero chance of failure, since ONLY the C drive was formatted.

Re: Safeboot encrypted machine's C drive formatted.

Right, I have thought that he wanted to recover data from C drive (not other disks in the same system). Wouldn't you think that would be much more interesting case?

Reliable Contributor SafeBoot
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Message 6 of 11

Re: Safeboot encrypted machine's C drive formatted.

sure it would be more interesting - a quick format - yes, very recoverable. A normal format, No, not so much, but maybe.

As you say though, just force decrypt the drive, then follow the advice in articles such as http://www.bestshareware.net/howto/recover-files-from-formatted-hard-drives.htm

Re: Safeboot encrypted machine's C drive formatted.

But force crypt approach would cause additional headache if disk was formatted without EEPC client running. (For example when disk was moved to non-EEPC system as secondary and then formatted).

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Message 8 of 11

Re: Safeboot encrypted machine's C drive formatted.

How would you encrypt your boot drive WITH eepc running?

Re: Safeboot encrypted machine's C drive formatted.

SafeBoot wrote:

How would you encrypt your boot drive WITH eepc running?

What do you mean? In which situation?

I have envisioned following scenario. User gets error on encrypted disk and calls for help. Unexperienced tech person moves disk to some other PC for recovery and attaches it as secondary disk. After booting up, OS sends message that secondary disk is not formatted. Tech proceeds, thinking (wrongly) that it would help to recover data.

Reliable Contributor SafeBoot
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Message 10 of 11

Re: Safeboot encrypted machine's C drive formatted.

OS sends message that secondary disk is not formatted. Tech proceeds, thinking (wrongly) that it would help to recover data.

keep that kind of admin away from me - It reminds me of the time someone told a customer with 15 tickets logged for the same endpoint that "echo y | format c:" would solve everything  

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