Getting error when trying to hibernate windows XP machine installed with EEPC 5.2.5
Client Info :
McAfee EEPC 5.2.5 (EEM is als 5.2.5)
No policy has been configured to disable hibernation from EEM
below options i tried but no luck
1. restarted Safeboot Client manger service
2. enabled /disabled "Reject/Suspend Hibernate request" from EEM (thinking some how this option enabled on client so firsly I enabled it and synchronized and than disabled but no luck)
any sugguestions ? or workaround ?
note: I am not getting this error message when "Safeboot Client manager" service status is STOPED
Does this means
1. Reinstallation will solve the problem ?
2. Will Disable and Enabled client from EEM solve the problem ?
usually this is because the option is enabled in the machine policy, so double check (by comparing the object IDs) that you did turn the option off in the correct machine object, and that afterwards, the machine syncs successfully and has an "updating machine configuration" event in the client log etc.
curious - because this is the exact message you'd get if you did. Have you checked the machine is syncronizing properly? I guess you could update the machine config and see if it solves the issue?
yes, message is same but the "suspend hibernate request is not enabled on server" I m sure.
machine entry is also checked.. n its synchronizing.. I have taken remote and check logs.
I was also thinking same but even in past we never used "suspend hibernte request" option for any machine..