Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 3

Safeboot Admin Console hanging

Hi all, first post here...

We have about 4 safeboot servers, on 1 server when you log on the console hangs for about 15 minutes then becomes responsive again. All the rest of our servers are fine!

Apart from reinstalling the console and bringing the sbdata back in again is there any solution for this?

2 Replies
Level 7
Report Inappropriate Content
Message 2 of 3

RE: Safeboot Admin Console hanging

Check to make sure that "check for updates on startup" is not checked. You can also change this in SBAdmin.INI. The delay is probably your server trying to call home the internet to check SafeBoot/McAfee for new software, which would normally be blocked by firewall/proxy. I would include this setting for all workstations with the console as well, so they don't try to get to a higher version than the server.

Level 7
Report Inappropriate Content
Message 3 of 3

RE: Safeboot Admin Console hanging

Many thanks for that, The check for updates option was not ticked and there was no entry for updates in the sbadmin.ini file however I added in the entry you suggested and it worked a treat

Thanks again!
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community