We are facing issues with McAfee endpoint. Two users restarted their machines and now it is not booting the OS after giving the SafeBoot credential.
It is showing resetting hardware-> disabling mouse->Starting operating system but in that position it is stopping.
Any quick idea greatly appreciated.
I will try the Emergency Boot and we are using version 5.2.0. This is the first time that we have had this problem in deploying Endpoint. This machine is a
Sony Vaio VGN-Z899GSB.
This allstarted after doing a full drive encryption, which was successful. Upon restart I get the Starting Operating System hang. The machine was fine with just the client installed.
sounds like a buggy bios - you probably need to update to the latest version of EEPC, and try it without encryption first.
We found a serious bug in the Phoenix BIOS a while ago - are these Phoenix machines by any chance?