SafeBoot Device Encryption - "SafeBoot disk driver not present"
We're running SafeBoot Devices Encryption (McAfee Endpoint Encryption),which we've sucessfully installed on 5 Windows XP SP2 (32-bit) laptops, without to many problems. However, we've just tried to roll it out to 1 laptop running Windows XP SP2 64-bit, and although the install looked like it suceeded, the hard disk encryption won't start, the log shows the following error message:
[e0020018] SafeBoot disk driver not present.
I know SafeBoot is a new product to the McAfee portfolio, but does anyone know why this error is appearing? The only reason I can think is that its running 64-bit Windows, but I thought SafeBoot was 64-bit compatible?