I get so many duplicate/improper/bad requests from my helpdesk that I'd like to give them access to the reporting tool so they can actually look things up before sendng them on to me, but I don't want to give them access to anything else or increase their administrator level. Heck, due to the tendency of certain people "playing around" with anything and everything I've been locking the EEM server down with local security policies.
Anyway, how can I give access to the reporting tool but nothing else? Will they even be able to accomplish anything with a low EEM admin level?
One way to resolve this challenge is to generate daily (or even multiple times a day) reports and post them on secure web site.
That way they will have access to almost up to day information, without even touching database (EEM).
Almost sure way to DoS large database system is to perform Find operations by many inexperienced EEM admins.