And if the machine object is in the database? I'm having the same issues for some machines and while trying to sync (remote and local) i'm getting the "Unable to authenticate user" error.
Knowing that we used an offline package how can i sync these machines with the database?
A scenario (and fix) that I've seen:
Machine adds are done automatically, as they install the software, and then do the first sync.
Machine syncs 1st time, pulls encryption policy and software update, creates object.
Machine syncs 2nd time, but there's some sort of hiccup, so it creates a DUPLICATE object, MachineName0001, and uploads audit trail. All future syncs (#3 and beyond), update the second object audit trail
All the scripting tools won't get rid of the original object, since it has no audit items, and there's no time-stamp for object creation.
Query the DB (and deleted machines) for MachineName* (or Object ID from the client, or "ComputerName="), and see what you get for hits.
If you find two objects....delete the first object, and rename the second object back to the machinename.
well after refreshing my console deleted machines is still empty.
So i still have a machine that can't authenticate for whatever reason.
Do you know what i can check to determine the cause of this error on the server: 0x5c020008 : "Unable to authenticate user"
On the client i get this error: Error [db000005] : "Authentication was not succesful"
We use an offline installation package and i imported the SDB file into the directory but still i'm not able to sync.