I am having this same issue. Here is what my file shows. scm.ini
SbChkDsk=C:\Program Files (x86)\McAfee\Endpoint Encryption for PC\SbChkDsk.dll
All I did was setup a new test group on the EEM on the server, setup all my stuff and created a new installation set. What gives?
what gives is your DatabaseID is set to 2, but there's only one database listed. That's not going to work.
I expect you installed over something else - otherwise unless something tampered with the file I can't think how you'd get in this state - maybe someone added an scm.ini to the file sets (it should not exist in any file group by default).
I setup a new group in the machines area. I setup my options and then I created a new installation set.
Is there anything I can do at this point to fix it, or am I going to have to spend a week decrypting two drives?
Edit: Actually there are two Database ID's listed in what I posted. How many should be there? Do I delete one and try to resynch?Message was edited by: motc7 on 10/3/12 7:27:36 AM CDT
please post the full client log for the machine so we can see what it got up to.
If there were two db's we'd see DatabaseID2=2. We don't - how did that line get deleted?
also - did you choose Offline Install mode by any chance?Message was edited by: SafeBoot on 10/3/12 8:38:19 AM EDT
where is the full client log located please?
AS for install, I believe I chose online, but perhaps not. If I didn't choose online, am I screwed? BAsically at this point, I don't have a problem with starting over again with wiping the drive and reinstalling my image. But, what should I do in terms of trying this again?
Here's what I am trying to accomplish:
1. I built a separate machine group from my main group for testing.
2. I want to encrypt both C and E drives.
3. I want it to communicate with the EEM.
So I await your response, which I am sure will set me straight.
it's either in the program directory, or the programdata mirror - sbclientlog.txt if I remember correctly, but it could be .xml now.
If you chose offline, you'll have a .sdb file in the client folder - I doubt it given the fragment of the log though.
I would just recreate your install set from the group and run it again - make sure you pick online mode etc.
the most likely thing that happened is that you deleted the group you created the install set for - even if you recreated it with the same name, it's not the same group.
so the machien that is already encrypted, you are saying I don't need to erase the HD and start over. Just create a new installation set and run it on the already encrypted computer.
o.k. I guess what I am asking is this. The new group I created in EEM, I should be able to set all my options, and as long as I create an online installation set, I theoretically should be good right?
as long as all the options are set correctly then yes, absolutely.
Without the client log though I can't guess what went wrong last time.Message was edited by: SafeBoot on 10/8/12 11:20:20 AM EDT