We are currently using EEM 22.214.171.124. We are in the process of changing domain accounts from 8 char. to badge numbers When the domain account is changed and the connector runs it changes it in EEM, but some of the accounts are not updated. For example mrandolp was changed to 668831 connector ran, changed it in EEM, but it did not change it for the pre-boot login. Before the reboot, the laptop, was synched with EEM 6 times. Had to use the old user ID to login. An Administrator account was changed in EEM, laptop was synched several times, still did not change the ID fro the pe-boot screen. Thanks for the help in advance.