I realise that this product is probably no longer officially supported but, I've just discovered a problem in my workplace with Port Control, hopefully someone can help out.
We are a Active Directory, Windows XP SP2/SP3 site.
Quite a few workstations with port control aren't picking up the default or current policy anymore, nor displaying the username. it simply says <none> for each. Forcing a sync yields no result.
Looking through the settings in the registry "HKLM\SOFTWARE\SafeBoot International\" everything looks the same compared to a workstation that isn't experiencing the problem. All users are synced with AD so the usernames are the same in EEM as they are in AD. No users have a specific policy applied to them, we just have the 1 default policy. Although, manually specifying a policy on a user still doesn't show up on the Port Control client.
The only way I've managed to resolve this issue so far is by uninstalling port control, rebooting and then re-installing it again. This has worked everytime.
Rather than re-deploy this software to everyone, does anybody have any ideas/suggestions as to what the problem could be?