Eng. had deployed an offline installaiton (with Encryption on setup) and restarted the machine. He is able to login to the windows for the first time. But after his 2nd restart he gets McAfee login screen but unfortunately he is not able to login with any of the added user, getting the error as "Unknow User"
We have not taken backup of sbxferdb.sdb file from the client machine and dont have correct authentication on SBFS.
We already tried user recovery but getting the same error unknown user.
Is there any chances of data recovery from the same laptop by any how?
Thanks for your reply,
The encryption was just started, We can say hardly 5% data is encrypted. As 95% of the data not yet encrypted so is cant we proceed for data recovery for the same or let say for other partition in which encryption is not started even ?
yes - that's an option - try and use a file recovery tool to rescue what's still unencrypted.
Personally I'd try to mount SBFS in WinTech and poke around in the 00000001 object class in the datastore and try and work out a valid user name - perhaps there are some assigned, you just don't know the correct name for them...