Hi. I recently upgraded our Safeboot server to Endpoint Encryption version 5.2.4. I have configured the Object Directory Backup tool to run once a night. I thought that I'd gotten things configured properly, but I am not certain now. Here is a snippet of the new backup log:
Unable to update file \"F:\Program Files\SBAdmin\SBDATA\DBCFG.FDB\" with \"\\Vapw008\Data (F)\Program Files\SBAdmin\SBDATA\DBCFG.FDB\" *** *** Unable to update file \"F:\Program Files\SBAdmin\SBDATA\SBFILEDB.FDB\" with \"\\Vapw008\Data (F)\Program Files\SBAdmin\SBDATA\SBFILEDB.FDB\" *** *** Unable to update file \"F:\Program Files\SBAdmin\SBDATA\00000001\OBJID.FDB\" with \"\\Vapw008\Data (F)\Program Files\SBAdmin\SBDATA\00000001\OBJID.FDB\" *** *** Unable to update file \"F:\Program Files\SBAdmin\SBDATA\00000001\00000000\00000001\00400011.DAT\" with \"\\Vapw008\Data (F)\Program Files\SBAdmin\SBDATA\00000001\00000000\00000001\00400011.DAT\" *** *** Unable to update file \"F:\Program Files\SBAdmin\SBDATA\00000001\00000000\00000001\02400009.DAT\" with \"\\Vapw008\Data (F)\Program Files\SBAdmin\SBDATA\00000001\00000000\00000001\02400009.DAT\" *** *** Unable to update file \"F:\Program Files\SBAdmin\SBDATA\00000001\00000000\00000001\02400014.DAT\" with \"\\Vapw008\Data (F)\Program Files\SBAdmin\SBDATA\00000001\00000000\00000001\02400014.DAT\" ***
I have also attached a screenshot of the backup dialog box.
It seems like I am missing something crucial here as two of the groups we have didn't update properly on the backup server.
What am I missing?
I believe that I have the licensing done right and I don't think there is anything that I needed to configure for the backup tool. After the update to the production server, I created an image and pushed that to the backup server. This is what we did the last time that we upgraded the production server.
seems the object was in use when the backup ran - you want to make sure retries are enabled, and perhaps schedule the job for a time things won't be busy?
it was user 1 which was busy - usually the root admin?
I have reconfigured the backup to run at 3am as there shouldn't be anything working or running at that time. Since the backup is set to run automatically, would it be safe to assume that it would run under the SBAdmin account? If I log into the server to do anything, I will usually log in with another account that has full admin rights. I will update this thread with the results of the backup tomorrow morning.
I think you need to look into Windows account (domain\username) that is used for scheduled (Windows) task.
Not EEPC user account. Obviously target database should be inactive (not accessed by any EEM) during backup, otherwise object related files might be locked.
If I understand this correctly - I am looking at the backup settings again and under the Task tab, I see Run as: and currently NT Authority\System is set as the user. Is this what you mean?
I set the backup to run with a Windows domain account and it is working normally now. The backup ran as expected and now the groups on the backup server have updated. Anything else I should be aware of?
Just don't run database server service on a backup server and do not use it with EEM.
(At least not during backup time).
Keep those activities for emergency situations, when your primary goes down.
Be aware of the fact that backup might not have all object information from primary synced up all the time. So do not switch between backup and primary unnecessarily.
Also, for large database, synchronisation can take many hours.