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dillrajes
dillrajes
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Message 1 of 1
‎10-18-2018 01:27 AM

No machine key available for this system. (when trying to export the recovery key)

One of my client system could not load in  OS. There may be a OS problem. So, we planned to decrypt the system, but we could not export the recovery file. when i try to export the recovery key, I got the below error.

No machine key available for this system.

Client information:

Agent : 5.0.5

DE : 7.1.3

ePO : 5.3.2 

Regards,

Rajesh Ganesan 

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ePO Support Center Plug-in
Check out the new ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.