I've installed and encrypted a laptop with McAfee Endpoint Encryption for PC V5.1
On reboot after full disk encryption i get this screen for a few seconds
"Starting McAfee Endpoint Encryption for PC v5.1"
Then it just sits on a blank screen, i dont get the prompt to enter usename/password.
I've used this install set on approx 30 laptops varying specs and models without any issues until this laptop.
Lenovo Thinkpad L412
Any help much appreciated..
Was there Lenovo Rescue & Recovery Software installed ?
Recovery Partition ???
Emergency boot the machine ... and check for above softwares
Thanks for your reply.
There is no recovery partition or rescue & recovery software.
I formatted the HD and installed a fresh copy of XP Professional
I remember in the past working with some Lenovo 3000 models and they had some strange hidden partitions that required a bios change to show. I could format and install xp but when they were encrypted they had a issue like that. Try checking the bios for a protected boot configuration.
There isn't any option in the BIOS with regards to hidden partitions/PreDesktop Area.
I've also analised the hard disk using a partition tool which shows just one partition on the disk
I've upgraded to EEPC v5.2.6 but i'm still experiencing the same problem.
ok I've changed Sata controller mode to AHCI in BIOS. It had been set to Compatibility mode
now I get the Encryption logon screen but as XP loads I get the Blue screen of Death.
I'm now wondering if the issue with drivers for hard disk? but I would have thought encryption would work in Compatibility mode
You are right, encryption doesn't care what mode the drive is in, but windows does - most likely you are missing the AHCI drivers out of your build.
Your course of action should be rather upgrading EEPC from 5.1 to latest version (5.2.6 - I believe).
And obviously have OS drivers loaded for both modes of SATA operation: AHCI and compatibility.
I've followed the instructions here http://www.msfn.org/board/topic/107504-integration-of-intels-sata-ahci-and-raid-drivers/
Drivers given on Lenovo website for Thinkpad L412 sata controller didnt work, that's why i was receiving the BSOD all along.
Following the above tutorial worked like a treat.