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rshah
rshah
Level 7
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Message 1 of 1
‎01-20-2017 11:37 AM

Need Help - How to retrieve the files which are encrypted by McAfee Endpoint Encryption?

Hello,


I used to work for a company where I believe my work computer had the Endpoint Encryption by McAfee. I had some personal files and pictures on the work laptop and when I changed jobs; I copied my personal data like pictures, personal documents etc. to a portable hard drive. Now, when I connect the portable hard drive to a different laptop; I am unable to open any of the files as they are encrypted.

Is there any way to recover the files? Please help.

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McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.