Even though I've enabled the WACOM driver the pen doesnt work in preboot. Reading KB https://kc.mcafee.com/corporate/index?page=content&id=KB65737
points to USB hardware being used for on screen keyboards, but I've read other posts on this forum talking about a penactive.ini file that can be deployed, would this ini file get around this issue, or, do we have to wait for a future release to fix it ?
The current EEPC5 code only supports Serial attached WACOM digitizers. Due to the lack of popularity of slates, at the moment there's no plans to provide support for USB digitizers, or other digitizers unless the BIOS supports them natively (more common on newer devices).
Thanks for the swift reply Simon, you say "unless the BIOS supports them natively (more common on newer devices)." can you expand on that please ?
Some new slates have BIOS support for the pen - it emulates a PS2 mouse etc. If it has that, EEPC's pre-boot will just detect it like any other mouse and it will work. I think the latest Panasonic touchscreen toughbooks do this, though support is a little rough (bad positioning etc).
Got it working after I enabled USB support at pre boot option, however, to say its a little rough is an understatement, unusable really. So its dig out the usb mouse time I think !
Thanks for the pointers though, you learn something new everyday on this forum !
I have to believe I am missing something. I have a similar tablet, however, I do not get the pen to function once the EEPC pre-boot environment takes over. I have been testing with EEPC 5.2.11 (FIPS enabled).
I have enabled the WACOM options both individually and jointly.
I currently have it set to "Always enable pre-boot USB support"
What else do I need to do or can you steer me to what I might need to look at.
Tablet Model: J3500 i3 - 380UM 1.33 GHz Tablet PC
Now the device has a sticker which states "Penenabled Wacom", so I believe that the digitizer is supposed to be a Wacom.
When I look under Device Manager \ Human Interface Devices the closest items that may be regarding the digitzer -as far as I can tell - are:
HID-compliant consumer control device
Microsoft Input Configuration Device
Motion Computing J3400-J3500 Tablet PC Buttons
Virtual Touch Driver
Virtual Touch Interface
Wacom Virtual Hid
Wacom HID Pen
I had previously called Motion Computing support and I understand that for my tablet's digitizer, the com, base, and irq are at 0, 238, 5 (the exact range is 238-23f).
Let me know what else I can provide.