Laptop keyboard no longer works after upgrading to 5.1.9
So I just upgraded to version 5.1.9 and now some of our laptops no longer work during the pre-boot login. The laptop turns on, and I can get into the bios just fine then the EEPC login screen appears and the keyboard no longer works. if I hook up an external USB keyboard I can use that. Then when I get back into windows both keyboards work just fine again.
I have opened a ticket with McAFee but I'm hoping maybe somebody else may have a quicker fix for me. The keyboard having the issue is the built in keyboard on the laptop NOT the external.
PS - when I was on 5.1.2 client files it worked just fine.
RE: Laptop keyboard no longer works after upgrading to 5.1.9
If you are using controlled groups: Create a seperate group, copying the group that the machine is in currently. Move the machine to this new group and test it by toggling it the opposite to what you currently have.
If using uncontrolled groups, then change the option on just the one machine record and see if it helps....