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Level 7

How to encrypt external hard drive for continued use

On my work computer I have McAfee Endpoint Encryption agent installed.  I have a external hard drive unit which I assume I need to encrypt to allow for continued use other than reading only.  When I have tried to open some excel files I get a pop up message that the volume is locked.  If I try to save to the hard drive, I get a pop up showing the media is write protected.

How do I encrypt the external hard drive so I can continue to use it? 

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Level 21

Re: How to encrypt external hard drive for continued use

I'm not sure these messages are related to endpoint encryption - Perhaps your IT team have simply blocked external hard disk access?

regardless though, they are the people to talk to in the first instance.  Whether a drive gets encrypted or not is up to them - they control it through their central console.

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