I read the past post regarding this but I found no fix.
I have an HP Mini 311 with insydeh20 bios f.15 (latest) running windows7 home premium (the business unit decided to go that route), I have 35 of these that need encryption I already have 200 encrypted laptops with XP(other HP models)
I tried running EEPC with no encryption, no MBR updates, disabliing the setting "update the number of sides reported...." I reformatted and re partiotioned the disk to remove the recovery partition ( which I am going to retry in a different way)
I researched these forums and many other tech forums and seems that McAfee has no fix/workaround.
I am being pressured to find another solution which I do not wnat to do as I already have EEM in place and working to our expetations
Please let me know if you have any solution
1. What version of EEPC?
2. Do you have the always enable USB option turned on?
3. Did you assign any token or reader file groups to the machine?
well, turn off always enable USB - do you know why you switched that on? It's a very obscure option to use and causes exactly this kind of issue.
You might also want to upgrade to something current, like 5.2.5/5.2.6 - your version is over a year old now, and was released prior to the cut down mini laptop revolution.
I think you might have misread the threads - you should turn OFF that option unless you are specifically told to turn it on - it really should never be needed nowadays.
Yes though, to upgrade you can call your McAfee rep unless you have a grant number, in which case just go to mcafee.com and download the new version.Message was edited by: SafeBoot on 12/22/10 12:07:37 PM EST