Error Code: 0xe0060001 - Unsupported Encryption Algorithm on a HP 6910p laptop that was successfully encrypted and running smoothly up until this morning. We are running Safeboot v5.1.6. The error message is displayed straight after the machine is booted up.
It is possible to access the data on the disk using our WinTech Recovery Disk which uses the SAME algorithm [obviously], but does anyone have any ideas on why this error suddenly occurred? Has anyone else seen the same thing on any other models of laptop?
UPDATE: After attempting to decrypt and remove Safeboot using WinTech, the following error occured:
Exception E0050001 occurred while trying to decrypt.
This error according to McAfee is: e0050001 SafeBoot Client not activated.
Which algorithm are you using? AES-FIPS or something else?
Also, is your BIOS configured for SATA AHCI or some form of "compatibility". You should also read the release notes about BIOS firmware updates. There were problems on various hardware related to SATA and unpatched BIOS firmware.
Does anyone have a fix for this as I'm getting this error myself. Sata is disabled in the BIOS and there are many other laptops that we have which are exactly the same and are working which are HP Compaq 6710b. When i check the algorithm within Wintech it is 0x00000012 - SafeBoot FIPS AES (256 bit)