Showing results for 
Search instead for 
Did you mean: 
Level 7

HP Pavilion Entertainment and Media Center Laptops

We are still unable to get a majority of new non-standard HP laptops to load the OS after encryption. Recovery partitions and SW have been completely removed and the problem still persists.

Here's what we have:

Combination of Phoenix and InsydeH20 BIOS

Some do not have SATA or USB settings we can change


Only installing 5.2.3 client files and theme


Manually select which drives to encrypt

Do not encrypt removable devices


Do not display previous user name at logon

Disable checking for autoboot

Do not lock workstation if no user is authenticated

Do not lock workstation if user is disabled

Any thoughts on what else I could try?

I saw someone mention that I should try update number of sides reported in the OS boot sector but from what I read its specifically for a compaq model

Labels (1)
0 Kudos