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FRP - encryption key assignment to users fails

Hello! I struggle for a long time to find a solution for a problem with FRP encryption key assignment to users. While the key is successfully assigned in the ePO, it is not available on the endpoint system. An error is being displayed from FRP Software on the host saying "The currently selected user is not valid". However if I assign the same key to the system instead the user the FRP Software is working fine. Has anyone here ran into similar problems or have an idea where to look for a solution?

2 Replies
jsubbura
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: FRP - encryption key assignment to users fails

Hi @HugsNotDrugs ,

Thank you for writing in here.

You can check the below articles below to see if it helps your scenario.

https://kc.mcafee.com/corporate/index?page=content&id=KB89688

https://kc.mcafee.com/corporate/index?page=content&id=KB90719

 

Or you can upgrade to FRP 5.0.10 extension and FRP client to FRP 5.0.10 which has this issue resolved as per the release notes,

https://docs.mcafee.com/bundle/file-and-removable-media-protection-5.0.10-release-notes/page/GUID-E1...

 

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Thank you.

Regards,
Jithendran S
McAfee Employee
jocer
Level 9
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Message 3 of 3

Re: FRP - encryption key assignment to users fails

I had the same problem. This article helped me. KB87519

 

  • Click the Encryption Key Options tab.
  • Select Windows logon
     
    Windows logon

 

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