Exception E0020007 occurred while trying to decrypt the disk
I have a PC that has been encrypted for a few months and now has problems booting up. It gets past the SafeBoot login screen OK, then gets a black screen with “NTLDR is missing – press ctl- alt-del to restart”
Should be a nice easy case of doing a manual SafeTech removal, but when I try to do that I get as far as selecting Remove EEPC.
Then on the screen it says: Removal process started Opening disk manager Exception E0020007 occurred while trying to decrypt the disk
RE: Exception E0020007 occurred while trying to decrypt the disk
To the best of my memory this is the process that should be taken:
Boot to WinTech
click GO in the bottom left
Go to Programs --> SafeBoot WinTech
Enter the daily access code (same one you use for SafeTech)
Authenticate the same way you do in SafeTech (either by SBFS or Database if you have the SDB file)
(the next steps i am pulling from my distant cobb web memory)
Click on "disk"
Click on "get disk info"
Expand out the plus sign
Expand out the plus sign beside Logical Disk 0
Expand out Crypt List
Write down the start and end sectors
Close the disk info window.
click on "disk" again in the tool bar
Click on Force Crypt Sectors
type in the start and end sectors there and click decrypt.
Now, i beleive most of those steps are correct, you might have to poke around there a bit if i missed anything. If anyone has a better idea more than welcome to hear you out but this is the only way i have found to decrypt a drive when the start sectors have been jacked around with.