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wksome
Level 7
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Message 1 of 4

Error "Unsupported token type" when I login to Database as SBAdmin

I am trying to login to the Database as SBAdmin and I get an error: "Unsupported token type".I have been using Password Only Token previously. Any assistence will be appreciated.

3 Replies

Re: Error "Unsupported token type" when I login to Database as SBAdmin

Is this happening only from your computer or from others too?

wksome
Level 7
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Message 3 of 4

Re: Error "Unsupported token type" when I login to Database as SBAdmin

I changed from logging in as SBAdmin to another user with administrative  rights and successfuly logged on. The system should not have reported  that the token is unsupported but should have hinted that the user  cannot login to the database.

Re: Error "Unsupported token type" when I login to Database as SBAdmin

I am seeing this on random ID's also.  The user will all of a sudden not be able to login because of the token type.  The token is set to password only.  The only way to fix is to delete the id and create a new one.

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