Just got a call from a user getting "Hard Drive Error: SafeBoot hard disk error 10H"
I can see from the manual, that this denotes an Uncorrectable CRC or ECC error on read. Yeah, okay, that means nothing to me. Anyone have a more plain English definition of what this error means, why it happens and what I might be able to do to fix it (if anything). User is running 5.1.8 of the EEPC client.