RE: Endpoint Encryption for File and Folder Encryption Word Freezing
Sophos Firewall did originally but the processes have now been white listed. I also tried disabling the firewall on both laptops but this didn't help.
Not sure if the AV could be causing any problems I might try removing that next.
Looks like its just going to be a process of elimination.
To make things worse, one of the laptops i had just recently put file and folder encryption on blue screened just after putting in a usb stick and now wont boot into anything except safe mode with command line.