I have tried emergency boots probably 20 times and have never been successful. I have a laptop sitting on my desk right now running 5.1.9, a build 5500 safetech cd that I got from tech support today along with the (incomplete) knowledgebase article.
I followed the instructions just like every other time I have tried to do this and the it just sits there. Either it closes the last dialog box and freezes with the UI still on the screen or it proceeds to the black screen and freezes there.
I left the laptop from yesterday (booted from cd) on for 17 hours at the same screen (ui up, screen / mouse frozen).
Does "minutes, maybe longer" cover 17 hours?
I don't really understand the concept of 'works better' as it applies to this conversation. Works better implies that there is a state of working to begin with and I do not consider waiting 17 hours for a 1.5mb cd to do its thing 'working'.
peter_eepc: you say you have a few systems with the same problem. Does this mean that you have systems that DON'T have this problem?
I actually run all 3, USB, Floppy and CD. If the machine is fairly new as said before the BIOS will support the boot from USB option. It is by far the quickest and if you require any drivers you can just drop them straight onto the USB Stick.
We have recovered quite a few laptops from the brink of disaster with Safetech. Only a few have been lost and that was not down to Safeboot but hard disk failure or corruption.