cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Reliable Contributor kylekat
Reliable Contributor
Report Inappropriate Content
Message 1 of 1

Emergency access user for DEtech "token" authentication

I am continuing the conversation from a 2 year old post from @tyler.j.zang .

https://community.mcafee.com/t5/Encryption-ePO-Managed/Adding-local-user-with-password-already-creat...

His explanation below:

"Hello all,

I am aware of how to add local users in ePO WDe. I am able to create a user (lets say sysadmin) and sync it to the machine. When I log into the Pre boot authentication, it then asks me to create a password.  What if I wanted to add a "Sysadmin" login but already set it to a known password (aka not prompt for a new one)?  Is that possible?

Here are my steps in creating the local user that I know of:

  1. In the web interface, navigate to User Directory
  2. Choose Actions > Add user
  3. In the top Add User dialog box, type in a username
  4. In the Attribute Logon Name, type in the same username
  5. Click the [+] on the right side to expand Attribute Logon Name
  6. In the Display Name, type in the same username
  7. Hit save
  8. In the web interface, navigate to Encryption Users
  9. Select the system name
  10. Click Actions > Drive Encryption > Add User(s)
  11. Click the [+] beside Users
  12. In the top left, change Look in to User Directory
  13. Select the user you wish to add and hit OK

So is there a way to add a user that already has a password set? The goal is to have a login for the IT team so that we can get past the PBA when working on the PCs.  we can always set and recovery I guess but is there a way to do what I am asking?"

Regardless it being a good practice or not @SafeBoot , I need a "backdoor" username and password I can use if all other forms of authentication fail (missing or un-recoverable xml key, Out-of-sync user local accounts, etc).

Is there a way to create a useranme with a pre-set constant password that doesnt rely on manually setting it every time a system is prepped and encrypted?

Labels (1)
McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.