I have installed EEPC 5.2.6 on Acer Travelmet 8472t laptop and encrypted the HDD. But after restarting the Laptop when i enter credentials, laptop is continuously restarts and i am not able to go through the windows login.
I went through the https://kc.mcafee.com/corporate/index?page=content&id=KB67157 link as well
The laptop is having Phoenix BIOS Version 1.18.
Does anyone has face same problem or have any solution or workaround for the same.
BIOS has been upgraded to the 1.20. Still issue persist. Please find system information file attached.
After installing EEPC at next resart OS gets currupted with error in loading the OS or sometime after puting credentilas laptop is getting hanged.
do you have the actual BSOD message - the full screen shot maybe?
You might also want to try the latest version - there are continuous changes to support buggy BIOS builds, and of course, make sure you don't have any of the compatibility options (like 'always enable usb') active - you should only use those if instructed by support.
We tried the 5.2.8 version but still there is a same status. The full screen shot is like "error in loading operating System" with blank screen in the background.
Any of the compatibility option are also not checked.
I am also facing the same issue with same make and model laptop.
I also update latest BIOS but still problem is not resolved.
Is there any compatibility issue with this mode?