I'm having issues with mobile device encryption.
I have installed MEE Manager on a gateway machine which also has a PDA server created locally and PDA service running locally. The MEE Manager points to the database created on our internal system.
I believe this is how it states to set it up in the discussion post
I have created an install set which has the PDA server on the gateway machine select and allows for 'Over the Air Synchronisation'. This install set is installed via Intellisync a third party software package. However, one Endpoint Encryption is installed I cannot a mobile device created in the database and so the recovery option will not work. I'm not sure what I need to set up to get this working.
Just as an afterthought, when I click on the Endpoint Encryption PDA Server it will only let me connect to a local database, I cannot connect it to our remote central database.
Any help would be greatly appreciated.
when you get to the login screen of the PDA Server, just cancel, and then from the configuration box set up a connection to the DB you want to use - the servers (both PDA and PC) have to talk to the actual files of the DB, so you'll need to set up whatever rights etc needed if the files are on a remote box.
This is quite old tech now though - you'd be better off looking at McAfee Enterprise Mobility Mananger I think? I'm fairly sure that the module in the encryption products does not support any of the later smartphones, and certainly only very old versions of Symbian and Palm.
Thanks for such a quick response.
Our business has made a decision that we'll only be using smartphones/pda's for another 18 months maximum so we really don't want to go down the McAfee Enterprise Mobility Manager route. So we're now looking further at the rights. The problem we are having is that when I set up a remote connection to the database I cannot select it from the pda server database connection window, it only shows local connections in that drop down list. Any ideas why I can't select remote servers?
You can't connect a PDA server to a SBDBServer - chaining servers has never been supported. The servers need to be connected to the files themselves. "Local" just means files, it does not mean the files have to be on the same box.
Thank you again. I've now selected local and pointed it toward the remote location of these files and I have the error 'The database has not been created or initialised yet' which is obviously has as it's being used. I'm really sorry to about this but do you mind telling me how to work round this issue also?
you put the wrong path in - you need to put the path which ends up in the object folders, so for example if your find your users in
then you would use the path
Also remember that mapped drives and UNC's are not accessible to the localservice account, so if you want to run the PDAServer as a service, you need to change it to run under a user account with appropriate rights, and you MUST use a UNC.
Okay I've altered the hosts file to be able to use the UNC path but now I get the message '0xdb010002 Unable to change the object's access mode'
So I've now added full permission for everyone to connect to the database and am now getting 'Object not found' when logging on with normal credentials.
usually means the user ID you are trying to use does not exist, or you are doing something funky like trying to login to an incomplete DB, or using the wrong algorithm etc.