Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 2

Cannot reboot to Windows 10

Hi all,

My case is that the PC cannot reboot to Windows 10 after its windows update and the hard drive is encrypted by McAfee.  

1. Tried repair but failed 

2. No setup of restoring point

3. I want to access the encrypted hard drive to copy files out 

What should I do? Please help.


Thanks & Regards,




1 Reply
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Cannot reboot to Windows 10

Sometimes when the windows update is performed PBFS could ahve got corrupted, hence Please use DETECH USB to recover the system. 


You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community