I have installed Safeboot on my laptop which is Ergo Engage 141 (Windows XP installed), When I get into Windows using a bart disk and restart the laptop everything works fine. When I power the laptop down and turn it back on there is a black blank screen. Before blank screen I can get into the BIOS fine.
Thanks in advance
Hi Jake, I am not a product expert but I have moved your post to our Endpoint Encryption (formerly Safeboot) area. Hopefully someone can help you soon.
So you do not see SafeBoot boot screen? Which version did you install?
It is quite possible that set of options that you have used, is not appropriate for your PC. You can remove SafeBoot usinf supplied tools. Procedure depends on how far SafeBoot installation went and if it encrypted your disk.
Thank you for moving the listing, didnt see the safeboot section.
Thanks for the replies. I will need to check the version today, its just strange that if I restart the laptop it works fine. The problem occurs when it is powered on, Im wondering if it is a hardware issue
I will check the version, I may uninstall it and try reinstalling it. I have done this before but will put the latest version on
Still having this problem. The version we are using is 5500 - wonder it is a version issue. I wondered if it was the MBR that had the problem but I have restored that and it is fine.
This could be a BIOS setting issue. Check your BIOS and set the HDD access to legacy mode. We had similar problems with Dell E-series and HP toughbooks.