Showing results for 
Search instead for 
Did you mean: 

Authentication Certificate - EERM v4.0

Does anyone know how to use certificate based authentication for EERM, I have a compatible certificate in the MS certificate store but EERM doesn't detect it, see attached screenshot.

I contacted McAfee support but they don't seem to know!

I wondered if anyone could help, if they use certificate based authentication with EERM.



4 Replies
Level 7
Report Inappropriate Content
Message 2 of 5

Re: Authentication Certificate - EERM v4.0

is this solve? how?

McAfee Employee nav_chakrapani
McAfee Employee
Report Inappropriate Content
Message 3 of 5

Re: Authentication Certificate - EERM v4.0

Can you check if this Knowledge Base Article helps :

Re: Authentication Certificate - EERM v4.0

Im having a similar problem, is there a how to guide on how to get this up and running.  I have created the certificates and put them in all cert stores on the machine by they are still not listed when i want to encrypt a device.

Re: Authentication Certificate - EERM v4.0

Never mind the certifcate and key need to existing on the computer in the user Current User certificate repository.  I have placed mine in the Personal folder in certmgr.msc.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community