Did a major rollout of EEPC to roughly 450 users. Windows XP SP2, HP NC6930P's, EEPC 5.1.7. About 30 of them have come with with issues relating to Lotus Notes. When using the local replica of their mail database, the "To, CC, BCC, Subject" area is all blacked out. Inside an email, they are unable to print, and the display gets terrible garbled as they alt+tab through applications. They are frequently getting "Insufficient System Resource" dialog boxes from Notes (not from the OS) even though the CPU and HDD are relatively idle. Standard troubleshooting performed (many reboots, delete temp files, check page file, etc).
I pulled encryption from one of them and upgraded the other to 5.2.3. The one without encryption is saying things are working 100% better now, and the upgraded user is still complaining of the same issues. I'm going to pull encryption off of another machine to see if the issues go away. If they do, I plan on opening a support request with McAfee to see what they come up with, but I thought I'd put it out to the community first.
"Upgrade to Outlook" comments are welcome
There was a topic that encrypting whole disk space could potentially trigger sector reallocation on marginal drives. Check those disk drives extensively for any IO errors (full surface scan when disk is encrypted).
SMART data reports no failure predicted and Scan Disk going through all phases gives the HDD a thumbs up as well.
Decrypting a subset of the users immediately resolved the problem. Uh oh...
FWIW, some of these databases are 8GB+, any issues anyone has run into handling file sizes this large with EEPC installed?
Use performance monitor on those PC's. Compare disk access performance on encrypted and non-encrypted machines (Disk % idle time). I know that specific disk IO benchmark tests show very significant performance reduction with encryption turned on. So if disk access is very heavy (like local database operations), overall performance could be affected tremendeously.
Just want to report we have a large environment, roughly 38,000 laptops, running EEPC 5.1.8, corporate groupware/email is Lotus Notes R7 and R8. No issues like this reported so far. HP hardware shop.