Hello to everyone,
Just a quick question. Having problems getting these Tokens to work. I am using EEPC 5.2.4 and EEM 5.2.4 everything is fine with Passwords.
Purchased some Aladdin eTokens PRO 72K which are supported using Aladdin PKI Client 4.55. I cannot find any information about setting these up anywhere. I have setup similar tokens before and managed to get them to work using a McAfee guide. Aladdin are telling me to contact McAfee and I have logged a support call with McAfee and they are saying use the Aladdin Admin guide. I can issue the token to the user by setting the token password to 12345 with the PKI client and everything seems to be working. When I go into the PreBoot I select USB eToken and enter the username. Then I get the same error message which is "incorrect token for user" Error Code 0xe0010022. I have looked up the error message and it doesn't help. I am only using one token so it is the right one, it just doesn't work. Obviously I have installed the correct Installation Set and PKI client on the EE Client machine. These have been checked independantly I am going up the wall! Any help will be greatly appreciated. Kind Regards Russ
1. are you trying to use them in PKI mode or storage mode?
2. if you're using them in PKI mode - did you set up your AD/LDAP connector to issue the token to the user?
3. What token option are you picking in the pre-boot screen?