The admin account has been locked by bad password attempts. I have another level 32 account but I can not see the Endpoint Encryption Administrators Folder. How can I fix this issue.
The mention thing is not cleared "...but I can not see the Endpoint Encryption Administrators Folder" . If you have Admin account for McAfee EEM then u can use it by running sbadmin.exe from the programm files .
does your working account have group restrictions? If so you are sunk. Restore the broken account from a backup, or you can contract McAfee prof services to promote another user to level32.