We are in the process of rolling out Safeboot to all our laptop users! So far we've had no major problems, we've setup the safeboot connection manager, so that our AD and Safeboot password sync. So that, when we install the software onto a laptop
The user logins with the defaul password '12345' Then the user is prompt to login again using '12345' as this is not their network password they are asked to login again, using the network password
Once they've logged in the safeboot and network password are the same. So the next time they login the safeboot password is their network password.
We have a user whose followed the same login procedure as everyone else, but when they restart their laptop they are unable to login using the safeboot password or the AD password?
That is strange, we've not encountered that ourselves and of our 1300 user I'm sure someone would have a few special characters being used. Then again I've not tried special characters myself but perhaps our server team actually have a policy set restricting use of them on AD and we wouldn't see it happen.
Have you tried typing the £ sign into the username box to ensure it's being entered properly and SafeBoot is not enforcing a different keyboard layout, or that the function facility on the keyboard is returning the right character?
The keyboard layout is the problem, when you type £ into the username you get a #, so obviously the password will never work! and on the same point, if some else logs in then they login the keyboard layout is the xp default so £ work!
Thanks for the help, just need to see about changing the keyboard layout ? for the boot part of safeboot