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0xEE050018 EEPC Help

Hello McAfee community,

my customer has the problem he doesnt can enable the self recovery with the challenge response code. Everytime the user trys to start by the PBA the challenge Response Code he gets the error 0xEE050018.

Is the only way now how we can disable the drive encryption with the emergencyCD or hase anyone another solution how we can handle the Problem.

Would be nice to hear some opinions.

Thanks

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McAfee Employee nyeshoda
McAfee Employee
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Re: 0xEE050018 EEPC Help

The error is Self-Recovery enrollment is required. Please logon and enroll. Please logon and enrol for self recovery

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Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.