msme not saving configuration

[jlolismsn]

Hello all.

I have msme 8.6. I completed installation successfully.

When I try to configure something, for example notification settings, blocked senders, gateway policies etc

through the web interface it saves the changes for some time (about 5-10 minutes)

and then it reverts everything back to default configuration.

I have restarted the server, changed default saving location for db, opened internet explorer as administrator, but nothing worked.

Does anyone have any idea why this is happening? I'm starting to get frustrated with msme.

Thank you.

[aarmstro · Accepted solution]

By any chance do you have ePolicy Orchestrator with MSME 8.6 extensions installed and McAfee Agent is reapplying a default policy???

If so

- you can confgure from ePO

OR

- if prefer to manage config locally - go to the Group the machine is in on System Tree and Check assigned Policies Tab - MSME 8.6 Policies - you have option beside this to set "Enforcing" or "Not Enforcing"  (Not Enforcing allows you to manage config locally but because the extensions are installed you can still get details/reports on MSME activities in ePO)

[jlolismsn]

First of all, thank you very much for your reply.

Yes you are right it was under enforcing policy from ePO.

I configured ePO policies for the extension and I am going to manage it from inside ePO so that I don't have any problems of enforcement in the future.

Thank you so much!